Here's some help for some common questions :-
1.
Where do I choose my gum flavor ?
2.
Where do I enter my state ?
3.
how does the cart work ?
4.
how do I enter my card details for payment ?
5.
what is "re-billing " ?
6.
need more help ?
1. Where do I choose my gum flavor ?
Click on any gum product and the gum information shows. The dropdown or radio click menu allows flavor selection
2. Where do I enter my state ?
State selection is via a dropdown box UNDER the country
3. how does the cart work ?
Not that intuitively ! An important step is to look for the " Update " or "CheckOut "; button - this is always on the bottom RHS of the screen, but is sometimes below the page fold ie one needs to scroll to see this button sometimes
4. how do I enter my card details for payment ?
Again, scroll to the bottom RHS of the page, under the re-billing box, to choose " Finish Payment ". This transfers you to our secure credit card payment processor ( or PayPal if you have chosen this option) to complete your order.
5. what is re-billing ?
We want to make re-ordering easy. If you tick the box in the re-billing box, your card details are very securly stored by our payments processor, DPS. This means that when you can re-order by :-
1. signing into your account on your return visit to this new site
2. in your Accounts area, select the Orders tab
3. Click on " re-order " and you can complete your re-order without needing to re-enter your card details
If none of the above answers your questios, please contact us directly - we're here to help